Week 03 - Media and Consumer Theories
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TOPIC 01: Media and Consumer Theories

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Uses of Gratification Approach
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Lesson Splash, Page 1
Splash
Lesson Overview, Page 2
Overview
Topic 01: Why it is important to know the Consumer Behavior, Page 3
Media and Consumer Theories
Topic 01: Traditional Mass Media vs. New Media, Page 4
Media and Consumer Theories
Topic 01: How to Approach the Media Theories in a New World, Page 5
Media and Consumer Theories
Topic 01: Hypodermic Needle Theory, Page 6
Media and Consumer Theories
Topic 01: Two-Steps Flow Theory, Page 7
Media and Consumer Theories
Topic 01: The Hidden Persuaders, Page 8
Media and Consumer Theories
Topic 01: Cognitive Dissonance Theory, Page 9
Media and Consumer Theories
Topic 01: Social Learning Theory, Page 10
Media and Consumer Theories
Topic 01: Theory of Reasoned Action, Page 11
Media and Consumer Theories
Topic 01: Agenda Setting, Page 12
Media and Consumer Theories
Topic 01: Cultivation Theory, Page 13
Media and Consumer Theories
Topic 01: Spiral of Silence, Page 14
Media and Consumer Theories
Topic 01: Uses of Gratification Approach, Page 15
Media and Consumer Theories
Topic 01: Third Person Effect, Page 16
Media and Consumer Theories
Topic 01: Elaboration-Likelihood Model, Page 17
Media and Consumer Theories
Lesson Summary, Page 18
Lesson Summary
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Uses of Gratification Approach

Review the history of the Uses of Gratification Approach and how it can be adapted to the world of new media. 
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History
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  • The origin of the theory can be traced back to Lasswell’s model of who uses which media, how and with what effect. Rosengran (1974) sketched a model:
    • viewers are active participants, and media is used for gratifications,
    • social and psychological factors mediate people’s communication behavior,
    • viewers must pay attention to be influenced or affected by the media.
  • The audience wants to:
    • be informed or educated,
    • identify with characters of the situation in the media environment,
    • simple entertainment,
    • enhance social interaction,
    • escape from the stresses of daily life.

Uses of Gratification Approach

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  • Social media could build on traditional ad campaigns and use actors to create an identity for their brand that people can connect with, then use social media to promote. Social integration of their brand is crucial . This means getting consumers to purchase their product and then tweet about it, or Instagram a picture of their product.
  • Overall uses and gratification theory can be applied to branding in many ways. Some platforms are better than others depending on their features. If a brand wants to market via social media the best way would be to research all the different platforms and see which will allow them to connect with their consumers most effectively.
  • With the increasing reliance on mobile technology from cell phones to smart phones to tablets (e.g., iPad, Samsung, etc.), it is of great relevance to explore how individuals access social media sites on the go and connect both to content, media outlets, and their social networks. 
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