Week 03 - Media and Consumer Theories
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TOPIC 01: Media and Consumer Theories

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Theory of Reasoned Action
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Lesson Splash, Page 1
Splash
Lesson Overview, Page 2
Overview
Topic 01: Why it is important to know the Consumer Behavior, Page 3
Media and Consumer Theories
Topic 01: Traditional Mass Media vs. New Media, Page 4
Media and Consumer Theories
Topic 01: How to Approach the Media Theories in a New World, Page 5
Media and Consumer Theories
Topic 01: Hypodermic Needle Theory, Page 6
Media and Consumer Theories
Topic 01: Two-Steps Flow Theory, Page 7
Media and Consumer Theories
Topic 01: The Hidden Persuaders, Page 8
Media and Consumer Theories
Topic 01: Cognitive Dissonance Theory, Page 9
Media and Consumer Theories
Topic 01: Social Learning Theory, Page 10
Media and Consumer Theories
Topic 01: Theory of Reasoned Action, Page 11
Media and Consumer Theories
Topic 01: Agenda Setting, Page 12
Media and Consumer Theories
Topic 01: Cultivation Theory, Page 13
Media and Consumer Theories
Topic 01: Spiral of Silence, Page 14
Media and Consumer Theories
Topic 01: Uses of Gratification Approach, Page 15
Media and Consumer Theories
Topic 01: Third Person Effect, Page 16
Media and Consumer Theories
Topic 01: Elaboration-Likelihood Model, Page 17
Media and Consumer Theories
Lesson Summary, Page 18
Lesson Summary
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Theory of Reasoned Action

Review the history of the Theory of Reasoned Action and how it can be adapted to the world of new media. 
Select each item to learn more.
History
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  • Developed by Fishbein and Ajzen (1967) 
  • Human behavior is under the voluntary control of the individual.
  • People think about the consequences and implications of their actions behavior the decide whether or not to do something.
  • Therefore, intention must be highly correlated with behavior.
    • Whether or not a person intends to perform a health behavior should correlate with whether or not they actually DO the behavior.
  • Behavior is a function of 2 things:
  • Attitudes toward a specific action
    • What will happen if I engage in this behavior?
    • Is this outcome desirable or undesirable
  • Subjective norms regarding that action
    • Normative beliefs: others expectations
    • Motivation to comply:  do I want to do what they tell me?  How much?  Why?

Theory of Reasoned Action

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Watch this video to learn more about the Theory of Reasoned Action.
Now
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  • The results of Chu (2011) suggest that users’ attitude towards the platform at large is a good indicator of their attitude towards its content and is good news for advertisers. Thus, the more interactive and enjoyable features Facebook creates, the more users will develop a positive attitude towards Facebook in general but also towards advertising on Facebook.
  • Users are more likely to accept and rely on the information that matches the social context of the platform and resembles social post. In order to ensure that a positive attitude is maintained towards advertising, it must be delivered in a way that is not overwhelming or intrusive to the users in a space that they consider social, yet intimate and private.
  • It is therefore recommended that social media marketers focus on improving attitudes towards Facebook advertising and optimising Facebook advertisements to increase engagement with this form of advertising, as by increasing engagement with specific Facebook advertisements, social media marketers could infuence ‘Friendvertising’ in order to infuence and change subjective norms towards Facebook advertising.
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