Week 03 - Media and Consumer Theories
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TOPIC 01: Media and Consumer Theories

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Traditional Mass Media vs. New Media
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Lesson Splash, Page 1
Splash
Lesson Overview, Page 2
Overview
Topic 01: Why it is important to know the Consumer Behavior, Page 3
Media and Consumer Theories
Topic 01: Traditional Mass Media vs. New Media, Page 4
Media and Consumer Theories
Topic 01: How to Approach the Media Theories in a New World, Page 5
Media and Consumer Theories
Topic 01: Hypodermic Needle Theory, Page 6
Media and Consumer Theories
Topic 01: Two-Steps Flow Theory, Page 7
Media and Consumer Theories
Topic 01: The Hidden Persuaders, Page 8
Media and Consumer Theories
Topic 01: Cognitive Dissonance Theory, Page 9
Media and Consumer Theories
Topic 01: Social Learning Theory, Page 10
Media and Consumer Theories
Topic 01: Theory of Reasoned Action, Page 11
Media and Consumer Theories
Topic 01: Agenda Setting, Page 12
Media and Consumer Theories
Topic 01: Cultivation Theory, Page 13
Media and Consumer Theories
Topic 01: Spiral of Silence, Page 14
Media and Consumer Theories
Topic 01: Uses of Gratification Approach, Page 15
Media and Consumer Theories
Topic 01: Third Person Effect, Page 16
Media and Consumer Theories
Topic 01: Elaboration-Likelihood Model, Page 17
Media and Consumer Theories
Lesson Summary, Page 18
Lesson Summary
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Traditional Mass Media vs. New Media

  • All these theories have been traditionally developed thinking about traditional media and how they effect the consumers. But the role of mass media has changed dramatically in the age of social media.
  • Three key developments are:
    • the Internet enables publication of massive user- generated content;
    • social media enables one-to-one communication, as opposed to the one-to-many communication structure of traditional media;
    • social media users appear to voluntarily join and participate in branded social media communities instead of avoiding or dismissing them.
  • Marketeers believe that social networking sites offer vast marketing opportunities through amplifying word-of-mouth advertising; Facebook’s real-time news feed feature allows users to see their friends’ updates, including when they join advertiser-sponsored groups (Hansell 2006). Creating branded social media accounts to freely connect with consumers has thus become a prerequisite for today’s marketers. 
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