Video 2 Transcript

Rahul: Has anyone reached out and went up the chain of command? I know the CNO is her friend, but surely there’s someone reasonable that we can talk to!

Arlette: I reached out to Dr. Baird. He understood my frustration, as he has worked with her too. He said he knows she isn’t competent. Ena expressed the same feelings as did John and Niveda, but they all feel their hands are tied. I caught both of them on the unit and asked what they had heard. Really seems as if none of our opinions really matter. Chantal has been promoted to be Darla’s personal assistant, and now we have no one to help us answer phones, print discharges, or anything else. Be sure to watch what you say around her. It goes from your mouth straight to Darla’s ear. Oh, and get this! You know that new model of care you developed? Well, Darla submitted it as plan to save tons and said she’d developed it herself!