Select the "Begin" button to start.
By the completion of this activity, you will be able to:
Note: You will find a “(CO#)” after each stated objective in this course to indicate which Course Objectives are being addressed. The Course Objectives are outlined in the Syllabus.
Since coming to GCC as a faculty member three years ago, you have assumed an active role in several important leadership initiatives. Just this year, RWBCCD’s CEO asked for your assistance in planning a focused seminar for the RWBCCD Leadership Academy, and later you were selected to serve on the interview committee for GCC’s new Assistant Director for Student Engagement. Clearly, many of your colleagues at GCC see you as an up-and-coming leader.
Nevertheless, it came as a big surprise when you were asked to step in as acting department chair for the Department of Technical Trades when the department’s long-time chair Dr. Mike Lopez unexpectedly requested 12 weeks of FMLA leave. You have been serving in the position for several weeks now—and continuing to teach two classes. So far, everything is going quite well.
On Friday, you took the day off to attend to a personal matter. You were out of town all day and didn’t have contact with anyone in the department. Around 5:00 p.m., you stopped by your office to check your email and phone messages before heading home for the weekend.
You observed a high volume of messages—a rather unusually busy day. After looking more closely at your email, listening to your voicemail, and glancing at the notes left by your administrative assistant, you realized that you need to deal with a few things right away.
To complete this task, carefully read your email messages, voicemail messages, and the notes left by your administrative assistant. After you have reviewed all of the messages, you will be asked to organize them based on their degree of importance.
Select each of the categories of communications to review the messages you recived while you were out of the office. For each category, you will be asked to organize the messages in order from least important to most important. After you have organized the messages, you will write an explanation for your decision. At the end of this interactive activity, you will print a copy of all your decisions.
Remember, organizing the importance of missed communications and the ability to prioritize tasks others find high priority is important to not only maximize your own time, but to also ensure others feel valued.
While you were out of the office, you received numerous email messages. Review these messages and sort them in order from least important to most important.
From: jajohnson2@rwbccd.edu
To: educationdean@education.org
Subject: Question about paper!
Received: Fri., Mar. 20, 3:01 A.M.
Hi Professor!! I’m working on my paper and I have a really important question. How many pages do I have to write? The assignment directions say 8-10 pages, but I’m not sure if that includes the title page and the reference pages. Thanks so much!! 😊 Jayme Johnson
From: lalvarez-dornan@gmail.com
To: educationdean@education.org
Subject: Concerns about Cindy
Received: Fri., Mar. 20, 10:10 A.M.
Dear Professor,
My daughter, Lucinda Dornan, is in your class this semester. Cindy is really struggling. She got a D on her first exam and apparently didn’t do very well on the midterm group project either. I would like to talk with you about Cindy’s learning style and try to get some ideas from you about how I can help her to succeed in your course. Will you please give me a call at your convenience?
Sincerely,
Lorraine Alvarez-Dornan
From: jjlambert2@rwbccd.edu
To: educationdean@education.org
Subject: Creepy Social Media Screenshot
Received: Fri., Mar. 20, 11:29 A.M.
Hey, just a quick head’s up. Have you seen this social media post? I’m attaching a screenshot here. Creepy. John
From: msanborn@sylvan.com
To: educationdean@education.org
Subject: Disgruntled Applicant – Assistant Director of Student Engagement Position
Received: Fri., Mar. 20, 12:15 P.M.
Hello.
Because you seem to be avoiding my phone calls, I have decided to email you regarding my recent interview for the position of Assistant Director of Student Engagement at Green Community College. I understand that you have completed the hiring process for the position. However, I believe I was the most qualified person for the job.
Having reviewed the Age Discrimination in Employment Act of 1967, I believe that Green Community College has discriminated against me due to my age. Unless I hear from you before the end of the workday, I intend to call my attorney and begin the process of filing a lawsuit.
Have a good day.
Mark Sanborn, M. A., B. S., A. A.
From: dwarfield@innovativelearningstrategies.com
To: educationdean@education.org
Subject: 20% Off Innovative Learning Strategies Services
Received: Fri., Mar. 20, 2:20 P.M.
Dear Department Chair,
In today’s world of constantly changing rules and expectations, having a solid teaching plan is invaluable. Innovative Learning Strategies can provide even the most challenged instructors with a framework for delivering engaging and rigorous instruction in any subject area. Through the end of the month, we are offering a 20% discount for first-time subscriptions. Please reply with a few days and times that you would be available to discuss this opportunity further.
Sincerely,
Dionne Warfield, Sales Associate
Innovative Learning Strategies
From: algordon@rwbccd.edu
To: educationdean@education.org
Subject: Eric Smith will not stop asking me out! Help!
Received: Fri., Mar. 20, 3:39 P.M.
Dear Department Chair,
I am writing to you because I don’t know what to do. Eric Smith, who is a student in several of my classes, won’t leave me alone. He asked me out last fall, and when I said no, he became very angry. Even four months later, he seems to be carrying a grudge against me. This semester, Eric is in two of my classes. I have tried to keep my distance from him, but today he followed me to my car after class and confronted me about something I said during a class discussion. Luckily, a friend intervened, and he left. I am afraid to return to campus next week. What should I do?
Sincerely,
Abby Gordon
From: msanborn@sylvan.com
To: educationdean@education.org
Subject: Lost your chance – lawsuit on its way!
Received: Fri., Mar. 20, 4:59 P.M.
Hello. It is the end of the workday. Because I didn’t hear from you, I am calling my attorney and filing a lawsuit for age discrimination. Have a good day. Mark Sanborn, M. A., B. S., A. A.
From: security@socialmedia.com
To: educationdean@education.org
Subject: Incriminating Social Media Post Removed
Received: Fri., Mar. 20, 5:03 P.M.
To Whom It May Concern:
A social media post mentioning the name of your institution was posted on our platform this morning at 4:16 a.m. Due to the inappropriate nature of this post, we have removed it from our platform. If you have questions or concerns, please feel free to contact us during business hours.
Sincerely,
Security Services
Social Media
If you would like a collected copy of all of your email messages, you may download the EduDean_Email_List.pdf.
While you were out of the office, you received numerous voicemail messages. Review these messages and sort them in order from least important to most important.
Recieved: 6:03 a.m.
From: Mark Sanborn
Hello. This is Mark Sanborn from Sylvan Learning Center in Winter Haven. You may recall meeting me during my recent interview with Green Community College for the Assistant Director of Student Engagement position. I need to speak with you about a concern I have regarding the interview process. I would appreciate a return phone call as soon as you get into the office today.
Recieved: 9:45 a.m.
From: Jack
Hi. I’m on my way to class in a few minutes, but I was hoping to catch you for a quick question. I found a journal article that I would like to share with my students. If I distribute photocopies of the article to my students, am I violating any copyright laws? Get back to me when you can. Jack
Recieved: 12:32 a.m.
From: GCC
Hi. Have you seen the social media post about GCC? My students just told me about it. I wanted to make sure you knew.
Recieved: 1:22 p.m.
From: Lloyd
Hi. Thanks again for asking me to serve as chair of the search committee for our new faculty member. We have completed the interviews, so I wanted to give you a quick call. The candidate that we like best uses a walker. He has extensive knowledge and experience in the field, but the committee is not sure how students will react to an instructor who uses a walker. Do you think we should move forward with a job offer? Thanks. Lloyd
Recieved: 4:30 p.m.
From: Wendy
Hi. I was wondering if you might have time to get together for coffee sometime next week. I an idea for a new technical program that I’d like to discuss. When you have a few minutes, please check your calendar and let me know when you’re available. I look forward to talking with you! Wendy
Your phone has successfully transcribed your voicemail. Please download the EduDean_Voicemail_Messages.pdf if you would like a copy.
While you were out of the office, you received numerous voicemail messages. Review these messages and sort them in order from least important to most important.
Recieved: 7:42 a.m.
Dr. Davenport called! She said she needs some advice about the April-focused seminar. She asked that you call her back at your earliest convenience. (P. S. I’ve never talked to the RWBCCD CEO before. She seemed really friendly!)
Recieved: 8:32 a.m.
Mark Sanborn from Sylvan Learning Center in Winter Haven called. He said he needed to speak to you about an urgent matter, but when I asked what the matter was regarding, he wouldn’t tell me. I explained that you were out of the office for the day. He seemed miffed and hung up. I hope I handled it okay.
Recieved: 11:40 a.m.
Your dry cleaning is ready for pickup!
Recieved: 2:32 p.m.
The campus police chief called. He wants you to call him back as soon as you can. He mentioned something about social media. I told him you would be in at the end of the day to check your messages.
Your assistant copied all of the messages down in the Admin_Messages.pdf file for you to review if you prefer.
Now that you have completed your evaluation of all three message categories, print a copy of your selections and entries to submit to the correlating assignment in Canvas.